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Buyer Reviews
Average Buyer Rating:
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Disapointed
I was disappointed to find that the product was neither new nor did it work.
There was no mention of it being reconditioned nor is there now any mention of that fact. Further as a result of bad packaging, the switch was bent and did not work. I was able to get a replacement switch from Wayne and thus did not have to return the pump to Amazon. I would not buy it again were I needing another.
Customer Rating: 
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Worth every penny
The sump pump, which is a factory refurb was of adequate value for the price and in the condition expected. Good Sale, Thanks
Customer Rating: 
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Good pump
Whether you need just a standby 'in case' or a pump to get rid of the water every season, this will do just fine.
As a homeowner with 3 sumps and both submersible and the pedestal, I find I prefer the pedestal style.
Why?
First, I never liked the idea of having an electrical device under water, there's just too many issues with this over a long term that can cause leakage into the motor or a dangerous hot electrical issue. Second, due to the design of the float and its non-adjustability- your sump has to be about a foot deeper than you ever want the water to be- because the whole pump is pretty much underwater to the top before it ever kicks on.
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However, the pedestal style also has some issues, one is it sticks up as you can see in the image, the motor HAS to be above water, and some may not want to have the motor sticking up taking space maybe above the floor in a small basement- box it in if you like and use the top of the box for something, but the pedestal beats the submersible hands down- the motor never sees water and the best part is the float is adjustable, that means you can adjust it to draw the water down really low- right to the top of the impeller housing which is around 3" unlike the submersible which will always leave about 10" of water in the pit.
I had one of the submersibles not turn on last week, I had to jiggle the float switch a few times to get it to work again, now it works fine, still, I would trust the above water pedestal style much more for reliability and safety.
The other issue with the pedestal is, it is very unstable and top heavy, so be absolutely sure when you install it to provide something to HOLD it in place, could be a metal bracket or stout piece of wood, doesn't matter as long as that is anchored to something and the pump's shaft or motor is anchored to it- even if it's only heavy wire, large hose clamp etc- it's just to keep the unit from tipping over or twisting when it turns on.
So with those things in mind- the features and issues, select the one that best suits your needs and situation, I plan to replace my two Wayne submersibles with pedestals.
If you have a super critical issue and need absolute reliability, install TWO pumps, two pedestals whose floats are set at different heights, just in case one fails for any reason, the other is a backup- well worth the insurance if you have a situation where things will be destroyed if the pump ever fails- ALL machines eventually fail keep that in mind!
Lastly, though it's hard to get around any more, the units have a sticker that says "Made in China"
