Customer Rating: - Great bike rack!
Item arrived on time..Great bike rack! Holds 2 different kind of bikes with no problem. Would purchase this product again.

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Customer Rating: - Not entirely happy
I have three of these racks in addition to several others from different makers. While I do use these, I only put one bike each on them and they're just not ideal for my purposes.

First, I find that the "hump" in the holder, where you would typically put the first bike, is too far from the wall. All my bikes are drop-bar road bikes and if I put the bike here the wheel turns about 45 degrees from the wall and causes the wheel to stick out. I've personally addressed this by putting some padding over the "shelf" area of the rack and sliding my bike all the way in against the wall.

As far as putting two bikes... with the first bike mounted all the way in as I've described above, I could mount two bikes. With the first bike mounted where it's "supposed" to go I cannot. First is the turned front wheel issue. Second, is the fact the bikes are too close together and end up touching.

In summary, the rack isn't ideal for holding one or two bikes. I will concede that most racks of this kind aren't really suitable for holding two bikes without crowding, but the distance from the wall problem is worse than the other brands I own.

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Customer Rating: - Unstable, lacks durability.
I had this rack for just about a month before returning it.

I had it fixed into a brick wall - so had to buy new anchors because the ones that come with it are puny. Even with the new anchors it came off of my wall in a couple of weeks (had 2 bikes on it). The holes in the rack aren't really big enough to hold anchors much bigger, so I don't know what you'd do....

In terms of fitting bikes on it - I had 2 on it, but the outside one wouldn't sit properly, it sat with the front slightly raised and off the arms because I just couldn't get enough clearance.....pedals would get in the way, or handlebars resting on seats. I got enough for them both to sit there, just not quite 100% flat on the arms.

Then there's the arms.....they come coated in a nice rubbarized(?) black plastic. Within a week it had started splitting and by the end of the month it had completely came off one of the arms and was shredded on the other. That was the final straw, so I returned it.

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Customer Rating: - nice rack
It turned out to be a little small for to mountain bikes but it still fits and that priced I ended up saving about $12 compared to retail value. It tightly handles two big mountain bikes.