Customer Rating: - Easy Cool
This unit works well with the conditions we have here in lower Alabama.
The remote control makes easy work of any thing you want the unit to do,
I truely enjoy it's benifits.

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Customer Rating: - First air conditioner damaged before shipment, second air conditioner broke after 6 days of use
Scratch the first review. I spoke, or typed too soon. Do not buy this air conditioner. After returning the first one because it was damaged before shipping, the second one has broken as well. Used it for about 6 days in total. The compressor has stopped working completely, just makes a buzzing sound and emits a burning odor. I've had it for about 50 days in total so the return policy is useless. I'm extremely dissapointed with purchase and feel like I have wasted $300+. Tried contacting frigidaire but no luck so far. Unfortunately I can't edit the original rating. I'll update this review with specifics on how Amazon deals with the situation. Again, be extremely careful if you are considering purchasing this air conditioner.
05/22/08 Just want to update this review in terms of how Amazon handled the situation. After calling and Emailing customer service I received an Email from Amazon stating that "As it seems that the problem with this item is more widespread than we originally thought, we are not able to send another replacement. We will gladly refund you in full for the return of this item." It took a few Emails but Amazon refunded me in full for the air conditioner and shipping. I was impressed with how they quickly apologized and offered a full refund; very good customer service. The air conditioner gets 1 star, but Amazon gets 5. I have since purchased an LG 8000 BTU air conditioner. The fan isn't quite as strong, but it's much quieter and the air gets just as cool as the frigidaire. I've used it for about 15 days and the compressor is still working.

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Customer Rating: - Perfect
Easy as pie to install, works exactly as expected. Keeps a huge room nice and cool. Was delivered in 2 days, love Amazon Prime.

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Customer Rating: - Great product bad service
When we received the order the AC works great cools a 30x20' room. Only problem was that it took 3 1/2 weeks to arrive. By amazons estimate it should have been 5 days for delivery. Do not trust estimated delivery times.