Customer Rating: - very pleased
this is very quiet, has many great features in addition to the ones i knew about. very pleased with my purchase.

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Customer Rating: - Worked for 1 month
Mediocre performance for 1 month after purchase, then coils failed. Other buyers may be happy but I'm not impressed.

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Customer Rating: - The best a/c on the market right now. I have 2 and want another!
What I want from an air conditioner is for it to cool things off fast without making a ruckus. Before I got this I had bought and returned another brand that sounded like a souped up redneck car. It's going to be 90 degrees here today and I'm writing this from my upstairs office with this running. What's to love?

1) It gets COLD. My office is about 400 square feet and it's doing the job.

2) The fan is powerful yet not obnoxiously loud. It's not like you can't hear it, but it's not an annoying loud, either. I'm sensitive to noise and this one doesn't bother me at all. It's the sound of cool air!

3) The compressor thingy isn't loud when it kicks in.

4) ENERGY SAVER rocks! It turns the unit off when it reaches the set temp, and back on as needed. My old units would just keep blowing out air, even nasty humid air when the compressor was off. I ended up having to use a dehumidifier in conjunction with them.

5) We frequently have bad air alerts in the summer where I live, and I like that this unit has an antimicrobial mesh filter, a "clean air ionizer uses negative ion generators and electrostatic filter elements to reduce allergens in the air" and a built in dehumidifier. Sweet!

Basically, it works really well, doesn't cause new problems and will save money on power.

I have the 8,000 BTU unit in my living room. I'm using an old Sears Kenmore in my bedroom and I would love to replace it with this unit because it won't keep me awake.

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Customer Rating: - Might buy a second unit
Works great. Not too noisy to sleep with it on. All the functions work as described. If I decide I need another one I would get the same one again.