Editorial Product Review:

Item Description:
Never Worry About Package Theft Again! Can be enhanced during installation with decorative options to blend into architectural and landscaping themes. Installation not included. Product shown in White, also available in Black, Gray, and Green. Shown as complete assembly. Optional key locked hold (bottom) sold separately. See 'Other products by dVault Company, Inc.'

---

---

Customer Rating: - Difficult installation, but a good product
Ok, at the end of the day, we are very happy with this product. But it was a painful path.

First off, this big heavy box ships with ZERO instructions. Nada. You have to go to the dVault Web site, download a PDF, and print it out. Well, we happened to be at a site with no Internet and no printer. So that added a thirty-minute roundtrip home to the effort.

Then when you get the PDF, there are ZERO diagrams. Just vague text like "The wall-mount unit must be properly framed and anchored to the structure (proper framing may include the following: square, level, shims, etc)." Well, that "etc." included about four hours of work on our part, and we wound up drilling new holes in the sheet metal to make it all work.

(I'll shortcut it for you -- this is an easy unit to install for new construction. If you're knocking a hole in an existing brick wall, as we were, it's harder. If your studs aren't spaced on 16-inch centers, as ours weren't, it's SIGNIFICANTLY harder.)

And I wish they'd left the ugly barcode off the handle.

All that being said, the unit is solidly built, has gotten positive comments from our mail carrier, and I'm happy with it. But a little effort on dVault's part to communicate better would have gotten it that fifth star!