Editorial Product Review:

Item Description:
Bosch, 1 Major Appliance Or Shower At A Time, Natural Gas Tankless Water Heater, 117,000 BTU Input Delivers 3.3 Gallons Per Minute At A 55 Degree Fahrenheit Rise, Drives Standing Pilot, 1/2 Gallon Flow To Activate Burners, Vertical Venting Only, Must Use 5' Double Wall B Vent Pipe, Modulating Gas Valve From 28,000 To 117,000 BTU's For Optimal Performance, 1/2' Male Nominal Pipe Thread Gas & Water Connections, Natural Gas Pressure, Minimum 7' Water Column To Maximum 14' Water Column, Water Pressure Minimum 18 PSI To Maximum 150 PSI, Warranty 12 Years On Heat Exchanger & 2 Years On Parts, No Electrical Needed, CSA Certified.









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Customer Rating: - Bosch Tankless Water Heater
This product worked fine for about 10 weeks. It then started shuting down while in the middle of the shower. Turning off the water and then turning the water back on, the unit would then start delivering hot water. I contacted tech support numerous times and they say nothing is wrong with the unit. They want me to send pictures of the installation, have a gas tech come out ($80.00 my expense)and check the gas pressure on thier side of the gas regulator. The last tech I talked to said to turn the gas shut off valve almost off and see if that helped. It does help but did not fix the problem. Think about it, use your gas shout off valve to make it work right. He said that my ground water temp was probaly too warm (71 degrees). They will not tell me in writing what they require of me to get the unit replaced or what they deem wrong enough to replace the unit. Apparently working fine for 10 weeks and then sending cold water during your shower daily is not enough.