Editorial Product Review:Item Description:AQ-4000 Dual-Filter Drinking Water System complete with twin filter cartridges chrome faucet diverter and easy to follow instructions. Installs in seconds, switch from filtered to unfiltered with the touch of a button. Voted Best Buy 2003/2004/2005/2006 By Consumers Digest Magazine 100% satisfaction guaranteed! Top 10 Water Filter Comparison. This patented twin cartridge drinking water filter installs in seconds to standard kitchen faucets and provides up to 30 gallons an hour of ultra-filtered high quality water for drinking & cooking. Includes filter housing chrome faucet diverter twin filter cartridge set (lasts 6 months/filters 500 gallons), easy to follow instructions. You get the very best water, the best value and the most convenience, at a fraction of the cost of bottled water! Aquasana's exclusive dual filter system uses a combination of carbon filtration ion exchange and sub-micron filtration to produce truly healthy great tasting water at the convenience of your kitchen tap. Filters reduce Copepods, chlorine, lead, synthetic chemicals VOCs, THMs, MTBE, Turbidity, Cysts (chlorine resistant parasites) and leaves in the natural trace minerals, for naturally healthy, great tasting water at the touch of a button! Aquasana's contaminant reduction capabilities are certified by the California Dept. Of Health, the most stringent regulations in the U.S. certificate #99-1407. Made in the U.S.A. Under sink mounting kit also available see item #AQ-4050. 60 Day 100% Satisfaction Guarantee! Lifetime Warranty with Auto-ship Program! Professional customer service.
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Buyer Reviews
Average Buyer Rating:
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Not ready for primetime
My wife and I bought an Aquasana water filtering system a few months ago and I must say that it has not been a good experience. In fact since then I have decided to avoid anything from Aquasana. The device is not well made. Changing the filters is very difficult because the plastic nut that must be loosened and tightened is hard to grasp and tends to strip. After two filter changes our unit is useless because of this cheaply made soft plastic nut. Within a few weeks the unit leaks and the shut off valve stops working automatically. It sticks in the open position and must be closed manually. Recently we purchased another system from Puritec and have been much happier with it and with the service that the company provides.
Customer Rating: -
Piece of Junk! Don't Waste Your Money!
The Aquasana AQ-4000 is a very poorly designed piece of plastic that will not last. It was very difficult installing this water filtration system, but with persistence I managed to make it work. However, when it came time to change the water filters (in six months), it was virtually impossible due to the shoddy design. The twist covers were very, very difficult to twist off and only after a long period was I able to take both water filter covers off (and in the process breaking one cover from strenuous turning). Then, trying to get the filters out was no easy feat and ultimately I could not get one out since it was stuck at the other end and would not budge. It's not a product that holds up long term, and I would strongly recommend that you purchase something that will last longer than six months. The design is as bad as it gets, and customer service is of no use whatsoever. Don't buy it, and save yourself the headaches I had to go through.
Customer Rating: -
Too many problems
Filters are much more difficult to install than I think they should be, unit consistently breaks or has a problem every few months. The white plastic filter housing has broken twice (see photo) and I've had to replace the faucet/dispenser at least once because it constantly dripped or even poured. I am now on hold to get another part since I am a "Water 4 Life" subscriber for about $100 year - which includes two filter changes and warranty. Eventually I will probably spend the time and money to get a better unit.
Customer Rating: -
Maybe I am a fool
Maybe I am a fool for ordering another one of these units. We have had ours for over a year and about 3 weeks ago noticed a small crack where a little water leaks. Of course the crack has gotton much bigger and we have to replace it. I decided to try it one more time. I hate buying water at the store.
I do think we contributed to the crack as I did use too much water pressure at times and sometimes allowed hot water to run through it. This time I am going to be more careful with the unit. If the new one cracks within the next year it's time to look into another product. Other than the crack, I have loved having this.
